senaa Posted May 15, 2017 Share Posted May 15, 2017 Hi, At start up of our Sawyer, we are getting a message "Camera Configuration Failed. Please contact Rethink Support". The robot boots to the Sawyer SDK page successfully, and we can still interact through the SDK. I've tried restarting the robot a few times but this doesn't seem to be going away - are there any suggestions on how to resolve this error message? Thanks Link to comment Share on other sites More sharing options...
Pat McGrath Posted May 16, 2017 Share Posted May 16, 2017 HI Senaa, Sorry to hear you are having this issue. This is likely a hardware or connection issue on either of the two embedded cameras. I'll take this off-line from the forum and troubleshoot with you. pat Link to comment Share on other sites More sharing options...
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