Update - please note that we recently began hosting all Sawyer CAD files on the Downloads tab of this Intera Forum. Please see Downloads for access to this information.
HI Senaa,
Sorry to hear you are having this issue. This is likely a hardware or connection issue on either of the two embedded cameras. I'll take this off-line from the forum and troubleshoot with you.
pat
Pat McGrath replied to Nick Hornsey's topic in Robot
Just circling back to close the loop with the community. These two cases appear to be hardware issues, so we took them off line. Should you run into similar behavior on your Sawyer, feel free to contact us at Support@rethinkrobotics.com for additional troubleshooting
Pat McGrath replied to Nick Hornsey's topic in Robot
Hi Nick,
As this may be a hardware issue, I will take it offline and work with you on next steps and post the results back to the forum after we get to a root cause.
I will send you a note shortly.
Thanks,
Pat