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garry@msn.com

Locked up on software update

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Have tried to do a software update and the robot is locked up .asking for USB key insert , I have never used a USB on it before and cannot get passed this point . It is attached to a laptop.

Who is supplying support in the UK?

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Hi Lukas,

Thankyou for your help. Followed the instructions, on rebooting after the update the robot is not powering up properly, locked up on   attached view of the screen ,none of the controls work and it has not referenced the joins. I have emailed the support as recommended on the instruction sheet.

Cheers

 

Garry

 

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Garry,

If you need more help, write to  Steffen Scherf : s.scherf@hahnrobotics.com , he is Head of Application Engineering from Hahn Robotics.

Best
Lukas

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